FAQ // SUPPORT
QUESTIONS? LET’S MAKE IT SIMPLE.
Amplify is built around the business, not a preset package. Here are answers to the questions we hear most about how the partnerships work, what’s included, and what it costs.
GENERAL
What does Amplify Creative actually do?
Amplify helps local businesses strengthen how they show up and improve what happens after a customer responds.
Brand Partner focuses on marketing, storytelling, and online presence.
Growth Partner focuses on CRM, system building, follow-up, and ongoing support.
Some businesses need one. Many benefit from both.
Who is Amplify a good fit for?
Amplify works especially well with established local businesses where reputation, trust, leads, and customer relationships matter.
That includes construction, remodeling, home services, trades, professional services, and other businesses that want a more connected approach to marketing and growth.
Do I have to use both Brand Partner and Growth Partner?
No.
You can work with Amplify for Brand Partner, Growth Partner, or both.
The goal is to build around what your business actually needs, not force you into a package that doesn't make sense.
GROWTH PARTNER
What is Growth Partner?
Growth Partner is Amplify’s CRM, system-building, and support partnership.
We help organize leads, build pipelines, automate follow-up, schedule appointments, manage customer communication, request reviews, and create better visibility into what’s happening across the customer journey.
Is Growth Partner just CRM software?
No.
The software is only part of it.
Amplify helps map how your business works, build and customize the system around that process, train your team, and stay involved as the system evolves.
Can I use Growth Partner without Brand Partner?
Yes.
If your marketing is already working but your lead management and follow-up need help, Growth Partner can stand on its own.
PROCESS + ONBOARDING
What does getting started look like?
We start by getting a clear picture of your business, how you currently operate, what’s already working, and where you want help. From there, we prioritize what needs to be built or improved first and create a plan around your business.
How involved will I need to be?
Especially at the beginning, your input matters. You know the business better than anyone. We’ll need your perspective, access to the right information, and occasional decisions along the way.
The goal, though, is to take work off your plate, not create another job for you.
How quickly can we get started?
That depends on the scope of the partnership and what needs to be built. Once we agree on the work and have the access and information we need, we’ll establish a clear starting plan and timeline so you know what’s happening next.
BRAND PARTNER
What does Brand Partner include?
Brand Partner can include brand messaging, website strategy, website updates, online presence, content, social media, advertising, campaign creative, Google Business Profile support, and ongoing creative direction.
The exact mix depends on the business.
Is Brand Partner a one-time branding project?
Usually not.
Brand Partner is designed as an ongoing relationship. We stay involved as the business changes, helping refine the message, improve the online presence, create new campaigns, and keep the brand moving in the right direction.
Do you manage advertising too?
Yes, when it makes sense for the partnership.
That can include campaign strategy, creative development, Meta advertising, testing, and ongoing improvement.
Advertising spend is separate from Amplify’s service fee.
WORKING TOGETHER
What happens after I reach out?
We start with a conversation.
We’ll talk about your business, what’s working, what isn’t, where you want to go, and whether Amplify is the right fit.
If it makes sense to move forward, we’ll outline the partnership, scope, and pricing clearly before anything begins.
Will I work directly with you?
Yes.
Amplify is intentionally personal. I stay involved in the strategy, creative direction, and ongoing relationship rather than handing the business off through layers of account managers.
Do you work with businesses outside of construction and home services?
Yes.
Construction, remodeling, trades, and home services are a natural fit because reputation and follow-up matter so much in those industries, but Amplify is not limited to them.
If your business grows through trust, relationships, reputation, leads, and repeat customers, there’s a good chance the model can work.
PRICING
How much does it cost to work with Amplify?
Pricing is customized around the scope of the partnership.
Every business is different, so we build the work around what you actually need rather than forcing you into a preset package.
We work hard to keep pricing fair and practical, with clear value, transparent costs, and no unnecessary add-ons.
Some businesses need ongoing brand and marketing support. Others mainly need CRM and systems. Some need both. Once we understand the scope, we’ll give you a clear price before anything begins.
Why don’t you list fixed prices?
Because the work can vary significantly from one business to another.
A company needing CRM setup and support has a very different scope than a company needing ongoing website work, content, advertising, and brand direction.
We’d rather give you a clear price for the work you actually need than inflate a package with services you won’t use.
Are there additional costs beyond Amplify’s fee?
Sometimes.
Common examples include advertising spend, third-party software or usage costs, additional photography or video projects, and specialty production or outside vendors.
Any additional costs are discussed clearly before work begins.
Do you take a percentage of my revenue or advertising spend?
No.
Amplify’s partnership fees are based on the scope of work, not a percentage of the revenue your business generates.
For paid advertising, the ad budget is paid separately.
STILL HAVE A QUESTION?
If you’re wondering what Amplify could look like for your business, the easiest next step is a conversation.
Amplify Creative helps local businesses strengthen their brand, reach the right people, and build the systems that keep opportunities moving.
LET'S TALK: [email protected]
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